I was ecstatic when I found a Vegan parka! I send numerous emails to the company saying how thankful I was they exist and that I was going to tell everyone and started sharing Noize on my social media. Ordered my jacket. Was very impressed when they price matched a Bay sale on the same jacket. Got my jacket felt like great quality and was impressed. Day one I put it on it ripped where the insert jacket part connects to the outer jacket. The next day it ripped on the same part other side. I took pictures and shared with customer service and was shocked when I didn’t get a reply for a couple days. I had to message their Instagram account which seems better monitored. When I did get a response it was short and instructed me to print a return label. I felt dismissed and that no one was shocked that my jacket ripped. I replied In minutes asking if refund was my only option. Didn’t get a response for a couple more days. Had to reach out to IG. (Return and rebuy is the only option btw). I couldn’t be bothered to deal with that and the coat is warm and nice other than this so took it to a seamstress who repaired both sides for $20. So I still like the jacket but wish I didn’t have this situation which lessened my excitement a little. My suggestion is to have better monitored customer service email reps especially if that’s the only way you can contact the company (no phone #).
Really like this coat. It is very warm and I love the fact that you can open the outside layer and keep the inside layer zipped up - great for shopping. You can fit your cell phone in the inside breast pocket, easily accessible. I also like the high collar/neck protection as it comes really handy in cold temperature. All in all it is very well made, at a good price. And above all it is cruelty free unlike all the other ''goosy'' coats out there. Come on people stop walking around with dead animals around your face! :-)
I like it ,and fast delivery
Really nice coat. It’s warm and long and has two zipper layers so you can open it up when inside if too hot. The zippers are also really good quality. I love that I can walk around knowing my coat is in 100% cruelty free
I received my coat in four days and it was over the weekend. The threading is however unravelling. It needs to be better designed for durability otherwise good coat.